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Content Specialist & Customer service associate


Date Posted12 Apr 14
LocationNEw Delhi
Job TypeFull Time
Last Date to Apply23 Apr 14


We are looking to have on board Digital Content Specialist & Customer service Associate(s) for developing engaging content for websites, articles, blogs, Social Media, Newsletters etc. and assisting customers for a great online buying experience.


  • Finding and developing new ideas for web content. Assuring web content is user-friendly and key-worded for SEO benefit. 
  • Moderating user-generated content such as message Facebook pages/posts/twitter replies. 
  • Content writer for developing engaging content for websites, articles, blogs, Social Media, Newsletters etc. for fast paced market that drives interaction within the target market.
  • Content writing for integrated communication campaigns.
  • Conceive, write, and produce content and features for integrated digital campaigns.
  • Develop strategies and innovative content to promote digital content and to grow social media and website audiences.
  • Keeps up-to-date with best practices in writing for the web, social media trends, web usability, web design, and business/industry trends.
  • Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
  • Accomplishes customer service and organization mission by completing related results as needed.
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Resolve customer complaints via phone, email, mail, or social media.Assist with placement of orders, refunds, or exchanges.



(Category: e-Commerce)
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Founded: July 2013
Funding: No Funding Info Yet.