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Donor Experience Representative

Details

Date Posted19 Feb 14
LocationMUMBAI
CategoryCommunications
Job TypePart Time
Last Date to Apply01 Mar 14

Description

Donor Experience Representative

GiveIndia.org is India’s largest online donation platform. We service over 50,000 donors; and this is only poised to grow in the years to come. We are now looking to expand our Donor Experience team and induct one more person into the same.

How is this role different from a regular customer service position?

1. You will be making a difference in the lives of the poor, as you help others make donations successfully.

2. You will learn a lot. GiveIndia offers many different kinds of products. It is akin to an e-commerce website in the donation space. You will learn about all these different kind of products.  

3. There is potential for growth. Candidates who show flair and commitment, will be promoted and absorbed into our corporate sales team, over time.


Education:
 Does not matter. What matters is that you can communicate well in English – both written and spoken

Type: Full-time preferred. Part-time role may be carved out for those who are quick learners and workers. This is an office-based position. 

 

Requirements

Skills required:

1.    Fluency in English ( both speaking and writing)

2.    Good computer typing speed

3.    Ability to grasp basic donation procedures ( training on the same will be given)

As a Donor Experience Representative, you will provide support to GiveIndia’s base of 50,000 donors. Through email, phone call and a live chat on the website, you will help people complete their online transactions on www.GiveIndia.org.’

Company

GiveIndia

(http://www.giveindia.org)
(Category: Other)
GiveIndia is a donation platform that allows you to support a cause of your choice from about 200 NGOs that have been scrutinised for transparency & credibility.GiveIndia is a donation platform that allows you to support a cause of your choice from about 200 NGOs that have been scrutinised for trans...
Founded: Apr 2000
Funding: No Funding Info Yet.