Product and customer relations associates know their products well, and are able to advise our customers on their needs. Conversations typically include detailed explanation on our products and the condition of the products. A lot of customer education is involved in this role through phone conversations and email.
Candidates must have exceptional verbal and written communication skills, with at least one year of experience in customer facing, or customer service roles.
Candidates must be fluent in both Hindi and English.
Candidates must show fit with current team members and be a team player.
Experience of 1 year in customer service roles is preferred.
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